Digitalization is changing the way businesses work and we get to witness various technological advancements in the market with some companies putting extra efforts in offering best customer services to make their customers experience comfort and ease through their products or services. This is exactly what we witness with the VavaCars business model.
VavaCars entered Pakistan in 2020 and is part of Global Group of Companies, founded over 50 years ago, and focused on the energy sector. It offers a fast and secure way to sell your car in 3 easy steps: 1) Free Valuation 2) Free Inspection and 3) Secure Payment, and puts the customer in control, by streamlining the process of selling used cars and by always communicating processes clearly, remaining transparent, providing constant guidance to customers, prioritizing the customer, and personalizing each experience.
VavaCars offers its services at three purchase center locations in Karachi, in DHA, at Tariq Road and a brand new center in Nazimabad all of which have reopened to cater to customers. Their spacious, comfortable, and extremely clean purchase centers are equipped with the latest technology to inspect cars. Prioritizing customers’ health and safety, all VavaCars purchase centers follow the strictest of hygiene and cleanliness processes.
Once you visit one of VavaCars’ purchase centers, the process of selling your used car takes approximately 45 minutes to complete. The whole method is technologically advanced, and you can initiate the process of selling your car by simply visiting the website, www.vava.cars and sharing basic details of your car such as, the automobile company, the model, the mileage and you’ll get to know the estimated value of your car within minutes.
You then get the option of booking an appointment at their Purchase Center for detailed valuation of your car and your appointment will be scheduled accordingly. Or if for some reason, you cannot visit their centers, VavaCars has launched Mobile Purchasing Units that can come to your door to inspect your car.
After thorough inspection of the car, a final offer is made for further proceedings which you can then take or leave. If you decide to sell your car through VavaCars, you have to just lock the deal, handover keys, get back home and relax while VavaCars works on selling your car to any of their registered dealers and getting your payment delivered within two working days.
We are amazed at how transparent, quick and easy this whole process has been made for car sellers.
VavaCars is focused on creating a safe environment for their walk-in customers and employees. For the time being, customers can only visit by booking a prior appointment and the purchase centers are booking one appointment at a time. The staff at the purchase centers carries out temperature checks at the entrance; they regularly sterilize and disinfect all surfaces at the centers including door handles and tables. Staff and inspectors wear gloves and masks at all times and centers are equipped with hand sanitizers. Customers can avail free WiFi while waiting for their cars to be inspected.
Karachiites should be glad that VavaCars has opened its first two centers in the city of lights, but there’s good news for those residing in other cities as the Company is planning to grow and expand its operations nationwide in future.